Placing An Order
Do you offer any payment plans?
We now offer Sezzle as a payment option at checkout. Using Sezzle, you can split your payment into four interest-free installments spread across 6 weeks. The first installment is due at the time of purchase followed by 3 bi-weekly payments. If you ...
Ordering from Canada
If you're placing an order from Canada, please shop from our Canadian site getrockwell.ca This will ensure your order dispatches from our Canadian warehouse and will be delivered to you sooner than from our USA warehouse.
Do you offer a Military discount?
Yes, we do offer a discount for the Military. Unfortunately, the ID verification partner app that we've been using is no longer active. We'd be happy to create a discount code for you while our team works on getting set up with a new ID verification ...
Why is the currency not in my country?
At this time, Shopify only allows us to offer checkout in one currency. Being that the majority of our customers are based in the USA, we've chosen to make USD the default currency. If you're shopping from Canada, please visit our Canadian site ...
Is it too late to adjust my order?
If you need to make any adjustments to an existing order, please email us at firstname.lastname@example.org as soon as possible.