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What is the delivery time?
USA: All orders ship out within 2 business days, delivery (tracked, via USPS) within 3-4 business days. Canada: All orders ship out within 2 business days, delivery (tracked, via Canada Post) within 4-5 business days. International orders are shipped ...
How much does shipping cost?
Shipping with USA and Canada: Shipping is free for all orders to USA and Canada over $45. Orders under $45 to the USA are charged a flat-rate of $7. Orders under $45 to Canada are charged a flat-rate of $10. International Shipping: As of August 3, ...
What is your return policy?
We accept returns for a full refund within 60 days of the date you received your products. We'll even provide a free pre-paid return label. To initiate a return, please submit a ticket below and include your Order #, as well as the products you'd ...
What is the warranty?
We offer free replacements, free returns and a 100% quality guarantee up to 60 days after purchasing the razor to customers who purchased their product(s) directly from getrockwell.com or getrockwell.ca. After this point, we're happy to help you get ...
Why is the currency not in my country?
At this time, Shopify only allows us to offer checkout in one currency. Being that the majority of our customers are based in the USA, we've chosen to make USD the default currency. If you're shopping from Canada, please visit our Canadian site ...