Do you offer any payment plans?
We now offer Sezzle as a payment option at checkout. Using Sezzle, you can split your payment into four interest-free installments spread across 6 weeks. The first installment is due at the time of purchase followed by 3 bi-weekly payments. If you don't already have an account, simply create one for free and you will be able to spread your payment across 6 weeks!
Be sure to check Sezzle at checkout to make use of this service. Click here to know more.
Do you offer a Military discount?
Yes, we do offer a discount for the Military. Unfortunately, the ID verification partner app that we've been using is no longer active. We'd be happy to create a discount code for you while our team works on getting set up with a new ID verification ...
Do you offer subscriptions?
Yes. You can customize your own refill and subscription by visiting our build-a-box page https://getrockwell.com/pages/build-a-box
Why is the currency not in my country?
At this time, Shopify only allows us to offer checkout in one currency. Being that the majority of our customers are based in the USA, we've chosen to make USD the default currency. If you're shopping from Canada, please visit our Canadian site ...
What is the warranty?
We offer free replacements, free returns and a 100% quality guarantee up to 60 days after purchasing the razor to customers who purchased their product(s) directly from getrockwell.com, getrockwell.ca or our Amazon Store. After this point, we're ...
Order adjustment / address changes
If you made an error entering your shipping details at checkout, please email us at firstname.lastname@example.org so that we can make the change for you before the item ships out. Once your package has been shipped, we are unable to make any changes to ...