Warranty / Replacements
I dropped and broke my razor - help!
If you have damaged your razor in any way, whether it is from a fall or neglect please contact firstname.lastname@example.org so we can help you find a solution. When replacement parts are required, we will happily cover the cost of the item though we ask ...
What is the warranty?
We offer free replacements, free returns and a 100% quality guarantee up to 60 days after purchasing the razor to customers who purchased their product(s) directly from getrockwell.com, getrockwell.ca or our Amazon Store. After this point, we're ...
I received a razor with a defect - help!
If for whatever reason your razor arrives with either a cosmetic or functional defect, please contact us immediately so that we can make things right. Please submit a ticket below including a photo of the problem and your order number so our team can ...