I dropped and broke my razor - help!
If you have damaged your razor in any way, whether it is from a fall or neglect please contact firstname.lastname@example.org
so we can help you find a solution.
When replacement parts are required, we will happily cover the cost of the item though we ask that you cover the shipping & handling fees.
I received a razor with a defect - help!
If for whatever reason your razor arrives with either a cosmetic or functional defect, please contact us immediately so that we can make things right. Please submit a ticket below including a photo of the problem and your order number so our team can ...
Caring for your Rockwell Razor?
Caring for your Rockwell Razor is easy! Generally speaking, not much special care is required other than rinsing your razor out with water to clean out any gunk. To clean the razor, we recommend using a simple dish soap solution to give it a deeper ...
How to use a Rockwell Razor
1. Choose your setting The number you see displayed on the bottom of your assembled razor is the size you're shaving with! R1 is our mildest setting and makes it impossible to cut yourself - we suggest starting there. Later, you can adjust the razor ...
Am I able to buy replacement parts for my razor?
Yes! All replacement parts can be found here – https://getrockwell.com/collections/replacement-parts.
What's the max beard length that can be cut using your razor?
At setting R6 (the widest blade gap with the most efficient exposure) you should have no problem cutting beards of any length. For a longer, thicker beard, it will simply take more 'passes', i.e. it will take several swipes to ensure a close, clean ...