Log in to customer account
You can access your Customer Portal through your Shopify account login. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can login and access your Customer Portal by clicking on the Manage Subscriptions link.
Alternatively, you can access your account using the Customer Portal direct link. This link is normally sent in your Subscription Confirmation email and your Upcoming Order email.
Apply for a wholesale account
Interested in opening a wholesale account with Rockwell Razors? Please visit our wholesale application page: Wholesale Application or simply email us at email@example.com.
Cancel a subscription
In order to cancel your subscription, you will first need to log in to your account. Within the Subscriptions tab, click the Cancel link next to the subscription order you would like to cancel. On the following page, you will be prompted to enter a ...
Do you offer any payment plans?
We now offer Sezzle as a payment option at checkout. Using Sezzle, you can split your payment into four interest-free installments spread across 6 weeks. The first installment is due at the time of purchase followed by 3 bi-weekly payments. If you ...
Can I use your razors to shave my head?
Our razors are perfect for any part of your body, especially for head-shaving! Whether you are shaving your head for the 1st time or you've been rocking the clean look for a long time, our razors will provide a close and easy shave for this purpose. ...
What is the warranty?
We offer free replacements, free returns and a 100% quality guarantee up to 60 days after purchasing the razor to customers who purchased their product(s) directly from getrockwell.com, getrockwell.ca or our Amazon Store. After this point, we're ...